Debbie Ress / Sales Dept
Debbie Ress and all others with whom we had contact at Jennings were exceptionally courteous and accommodating. I would highly recommend Jennings to anyone interested in dealing with a responsive and professional dealership.
Sincerely,
John A.. 05/08/2010
Abu Badar / Sales Dept
So far in our family, we have made three auto purchases at your dealership and so far we are pleased with the services we have received.Hope the trend continues.
Khalid K... 05/07/2010
Ken Ward / Service Dept
On April 8, 2010 I was just passing your dealership a little after 8:00PM and all of a sudden my dash indicated that I should service my tire monitor pressure sensors. I knew that your service department was open until 11:00PM so I decided to turn around and see by chance if my car could be looked at, or at least I could leave it at the service department and get a ride home. I was very pleased that Ken Ward my favorite service consultant was there. I told him what happened and he asked me to bring the car into the service area. He had my car looked at immediately and a little after 9:00PM he comes into the customer lounge and tells me my car was fixed and I was ready to go home. Amazing is it not? I have been working with Ken ever since I have been buying cars from Jennings's Chevrolet. To me he is the best of the best! I ask that this e-mail is shown to the powers to be and that Ken receives a pat on the back for a job well done. Ken Ward is a real asset to your dealership and the reason that makes the Jennings's experience so wonderful. He has done so many nice things for me and I have heard him handling other customers. It only proves to me one thing, and that is Ken is a real professional!!!!!
Sincerely,
Daniel H. T. 04/08/2010
Nikki Adams & Bob DiCicco / Sales Dept
I would like to thank you, Nikki and Bob for making everything quick and as least painless as possible. Outstanding job by all, please forward to Nikki and Bob for me and I hope all of you have a great day and sell a lot of cars.
Craig W. 4/20/2010
TJ Burke (Service)
The service consultant, T.J. Burke, who handled our visit provided outstanding customer assistance....This was my first visit to Jennings and I was most impressed with the quality and level of service I received....Mr. Burke provided knowledgeble and courteous assistance with all of my questions, concerns, etc. He is truly an asset to your organization. He made us feel like we were his only customer and made sure we were completely safisfied with the service we received.......I look forward to my next visit!
Diane T 04/01/2010
Al Sihweil / Pre-Driven Dept
I have great appreciation for our sales person Al. He has been very patient, knowledgeable and very professional from the first meeting. Of all the dealerships that we've shopped around, we found your dealership to be the most professional and customer friendly and service focused dealership. One big reason to buy the vehicle at your location was the impression you've given us with your wonderful service and attention. We will definitely buy our next vehicle at your location and would strongly recommend it to our family and friends as well. We just wished the finance dept person who handled the final paper work had not been pushy about pursuing us to take a loan at the dealership. Apart from that the service was awesome. Thank you.
No Name Given - 2/8/2010
Chris Hallenberg / Sales Dept
It was a good experience. When Chris our sales person responded to my internet inquiry he gave me the information I requested without waisting my time during the busy hoiday season. When I met him, we discussed several vehicles and he gave me all of the information related to the pricing and trade in that allowed me to make a decision. He was knowledgeable of the product, listened to my wife's and my questions and handled himself in a customer friendly manner.
Glen M. 2/6/2010
Debbie Ress / Alain Bondi (Sales)
Dear Mr. Jennings,
I have been purchasing Chevrolet vehicles from Jennings Chevrolet since approximately 1995, & have always been pleased with your company's professionalism and the high level of service provided by both your sales and service departments. Last November, I agreed to purchase an new 2010 Equinox from Debbie Ress & your sales manager. No documents were signed, but we agreed upon a cash difference in addition to my trade-in and factory rebates. I was told that the Equinox was ordered as per my specifications, and that it should arrive in several weeks.
I would like to take this opportunity to apprise you of the fact that I have never had a more pleasant experience when buying a new car. I have been buying new cars for more than 40 years, & have never enjoyed the process more than with the purchase of the Equinox. I would particularly like to thank Ms. Debbie Ress for her professionalism and the level of service she provided. She kept me apprised of the progress of my order all through the manufacture & delivery of my new Equinox, &, upon purchase, did a wonderful job of explaining and demonstrating all of the cars systems.
As a business owner, I am all too aware of the fact that we most often hear from our customers only about complaints and problems. However, I strongly feel that good employees should also be recognized for excellent work. Ms. Ress deserves this recognition. I would also like to commend Mac in your service department (sorry, I don't know his last name.) He has always been a pleasure to work with, & has been both both conscientious and efficient.
Sincerely,
Jerome S. 2/3/2010
Debbie Ress (Sales)
Dear Debbie,
Another tragedy in life- another trip to Jennings! i just wanted to jot a short note to thank you for your kind assistance in expediting the deliver of my new 2010 Chevrolet Malibu, my 4th chevy purchase from Jennings! (Do I get an award or something?!)
Under the worst of conditions, there has never been anyone at Jennings with whom i was not completely satisfied because about all i have always been treated as a valued customer, and treated with the professionalism and respect that each of us deserves.
Gina D. F.
Alain Bondi & Chris Mader (Sales)
Candidly, we drove 5hrs round-trip because you had the right model in stock. But gotta tell you, after the outstanding experience of purchasing a car from you, we will definately come to you first if/when we need another car. This is the ONLY time we've had stress-free car purchase. It didn't feel like we had to fight for every penny. Your team was GREAT!
Mathhew K 12/08/2009
Ken Schultz (Service Dept)
As always, service was top notch. Needed many things and contacted each time with cost and time needed. I have never allowed any one in the past 25 years to repair or service our vehicle nor have I bought a car from any other dealers! Why would bother to look when I know I already have the best!!! Special thanks to Ken Schultz and Henry.
George & Kathie A 12/06/2009
TJ Burke (Service Dept)
I have hated going to car dealerships since the 1960's...JENNINGS has completely changed my feelings about that. I did not buy my car from them but they treat me as if I was one of their best customers. TJ,in the service area,has always been respectful and has been able to save me money when it can be done. I have only myself to depend on and I do not feel JENNINGS has taken advantage of me. I adore my HHR. My last Chevy was a 1960 corvair convertable 4 speed. That too was fun to drive...I will remain a JENNINGS customer....they are the best...
JM S 12/04/2009
Chris “Mac” McElroy (Service)
Over the course of two days in August, I spent several hours waiting for the work to be completed on my car. This was necessary and completely understandable because of the service needs my car required. I did not see the need to rent a car as I had nowhere that I needed to be. I did, however, have a lot of work to do to get ready for the new school year. I had a pleasant and quiet environment in which to work and accomplished everything I had set out to do. During my many hours there, my Service Consultant, Mac McElroy, carefully explained what was being done with my car and kept me informed of the progress of the repairs. Many times he asked if I needed anything while I was waiting. I appreciate his thoughtfulness and concern. I am glad that he is my Service Consultant and you should be very proud that you have such an outstanding person representing you. I am very pleased with the repairs made to my car. She is old but very reliable and I hope to keep her running for many years to come. I am sure that will be possible with the excellent service I receive at Jennings. Thank you.
Kathie C.
10/20/09
Abu Badar (Sales)
To Whom It May Concern: Jennings is the only dealer I will do busniess with! I have been buying since 1985 some used and some new. We are treated incredibly well. I have recommended all my friends to Jennings and they too are most satisfied. I commend Abu Adar for the time he spent with us explaining all the features our new vehicle has. Jim Walsh, Ray Morris and Abu worked so very hard to find the exact car we wanted. We have always been treated us so well over 25. I would also like to mention Ken Schultz. He is so thorough when our cars are in the shop for any reason. I could never find bettetr! Check our record for the number of vehicles we have purchased. I must tell you WE LOVE OUR TRAVERSE!!!! I thought our Blazer was great and I miss is, but this Traverse is like a dream come true for us. Thank you for the options, great design and features. Keep up the great work and I hope people will buy only American, I will only buy American & we have had more Chevy's than any other American made vehicle. Please feel free to share this with Jennings Chevrolet's owner Mr. Jim Jenning and his staff. Thank you, thank you, thank you!!!
George & Kathie T-A 9/01/09
TJ (Service)
Today August 18, 2009 was one of those days that just seemed that everything was not going in the best way for me. Then I get home a little after 5:00 PM and drove my car in the garage only to find that my ignition key would not budge and there was no way to turn off the car. Because your service department is open to 11:00PM I decided to drive the car from Northbrook to your dealership. I was happy to see TJ in the service department because I know he usually works days. Well the most amazing thing happened that I did not expect this evening. TJ told me to wait in the lounge and he would get back to me in a few minutes. Then TJ comes into the lounge and tells me that there was a defect in the key cylinder and it would be fixed in 25 minutes. Twenty Five minutes later TJ comes into the lounge and tells me that I am good to go home with my car. Unbelievable is it not? This is not the first time that TJ has taken such good care of me. I have heard him talking to other customers too and I must say he is the best. Please Mr. Jennings give TJ a pat on the back for me because I know that it will mean a great deal to him as well as to me! You have a wonderful store and the people you employ are all so professional, warm, and kind.~
Sincerely,
Daniel H. T. 8/18/09
Bob Buhuer & Chris “Mac” McElroy (Sale & Service)
I’m not sure where to begin. I always have something to say, but I’m dumbfounded, speechless, and still in awe 3 days after the fact. I’m 62 and never wrote a letter of praise in my life, I had to do it. I have purchased 3 trucks from you in the past and I have always liked your dealership, but now I love your dealership! You have treated me as if my last name was Jennings itself. To the best sales man I ever had (Bob Buehrer), an “EXCELLENT” service advisor that actually cares (Mac) has always been my advocate, I guess the service manager who recognizes, what’s fair is fair.
I’m not going to go into the list of what your dealership has done for me, it’s to numerous, instead I would rather talk about ‘FAIRNESS’ the over the top service and how you stand behind what you sell even after the extended warranty ran out. I never wanted something for nothing, I wasn’t raised that way, everybody should be able to make money in their business, but its how you make money… Either honestly or dishonestly. With fair prices or over inflated prices. Your dealership has consistently been fair and done the right thing by me, which still after the last service on 08/07/09. I hope your dealership in these hard economic times prospers, you deserve it.
Peter W. 08/10/09
Al Sihweil (Sales)
On Tuesday, July 28th, my husband and I came to Jennings to look for a car. Your salesman Al Sihweil came over and introduced himself and we proceeded from there. We told him what our budget was and that we were looking for a used car, since we are retired and on a fixed income. Al was very gracious and helpful and did not try to push us into a higher priced car. We ended up purchasing a 2008 Malibu and picked it up Wednesday. Al was very patient since we had a lot of questions and also very charming. All in all it was a great experience because of Al and we wanted to let you know how pleased we are.
Chris “Mac” McElroy (Service)
I had my car (2007 Cobalt) serviced at Jennings Chevrolet on 7/02/2009. McElroy (Mac), service consultant, handled my problems. He was very professional, patient, and courteous. He was very careful questioning us about the problems, recorded and recited back to us our complaints- so there would be no misunderstanding. He explained in detail the work to be done. Later he called us and told us when the service would be completed.
We were very satisfied with the service and the manner in which Mr. McElroy treated us. I think Jennings is very fortunate to have McElroy as an employee. If we require service in the future, I will request Mac to handle our case.
Sincerely,
Anne T. 07/28/09
Chris “Mac” McElroy (Service)
Recently over the 4th of July weekend I was in the Chicago area moving my daughter into her new apartment. Suddenly on Friday afternoon the transmission in my 1999 Chevrolet Silverado pickup went out. My sister lives in Glenview and highly recommended your dealership and put me into contact with your service consultant, Mac McElroy. Mac spoke with me several times that afternoon and offered various suggestions to try and determine what might be the problem I was having with the pickup. Once we determined it would have to be towed, Mac put me in contact with the towing service and even took the time to call me a few hours later to check and see if I had been contacted by the towing service. Once again Monday I was treated with kindness as I arrived at the dealership and Mac was very patient in explaining the diagnosis, repairs needed and cost. He informed me my vehicle would be repaired and ready for pickup Tuesday evening and it actually was finished Tuesday afternoon allowing me to head back to southern Illinois and arriving home before nightfall. I am also thankful to the mechanics that allowed me an earlier start on my trip home. Considering that I was just a customer passing through, I also very much appreciate Mac’s follow up call to make sure all was well with the repairs. My sister told me your dealership had an outstanding reputation for taking good care of customers and I found that to be the absolute truth! Again, I would like to acknowledge Mac for all the kindness he showed to an out of town customer!! He is truly and outstanding representative of Jennings Chevrolet!! Thank you so much!
Sincerely,
Barb 07/20/09
Andrew Clark and Service Staff
My normal M.O. is to take a pass on surveys like this, but when it comes to this dealership, Jennings, I will not only fill out a survy but tell all who will listen about my experience and impression of you and your staff. Quite simply, you are the benchmark of automobile dealerships. You have knowledgeable and straight shooting salesmen, like Andrew, and service writers and mechanics that go out of their way to make sure they know exactly what you want and help for your future service needs. I really couldn't make a suggestion or a constructive criticism of your business. Please just keep up the good work. Thank you for the oppertunity to express my extreem satisfaction with your dealership.
Wayne H. 06/21/09
Jennings Chevrolet is still here for you
Glad to hear your dealership won't be closing. I'm enjoying my HHR great little car.
Nira R. 06/19/09
Jennings Chevrolet is still here for you
Great to hear you and everyone at Jennings will be part of the "new: GM! Thanks keep me advised.
Del V. 06/18/09
Jennings Chevrolet is still here for you
Thank you for your e-mail. Wonderful news and we are very happy to be able to continue with your service.
Stella A. R. 05/21/09
Jennings Chevrolet is still here for you
Great to know! Hope business goes well for you. You are great
Igor 05/21/09
Jennings Chevrolet is still here for you
I have been buying vehicles at Jennings since 1995.2 Blazers,1 S 10, 1 Tahoe and 2 Suburbans.I have the highest respect for the integrityu of your sales manager Andy sweis.Also.I patronize your dealership because of the great sevice.I have to point out Ken Schultz.Both these individuals are a great asset to your business. I have made a great many referrals to Jennings because of them.
Peter B. 05/021/09
Jennings Chevrolet is still here for you
Glad Jennings will be around for many years to come because I have come to trust the service staff who work on and talk to me about my Equinox. Thanks Jennings!
Ethel G. 05/21/09
Jennings Chevrolet is still here for you
I am absolutely delighted...so is my HHR. Thanks for answering thequestion I hadn't yet asked, but was certainly thinking about asking, with much trepidation. Regards,
Toni R. 05/21/09
Jennings Chevrolet is still here for you
Congrats to you and your employees!
Mike G. 05/20/09
Jennings Chevrolet is still here for you
We only wish the very best for all of the good people at Jennings Chevrolet. They have been a great asset for the Community at large.
Frank R. 05/20/09
Alain Bondi (Internet Sales Manager)
Dear Mr. Jim Jennings,
THANKS JENNINGS CHEVROLET FOR THE PERFECT CAR BUYING EXPERIENCE!
I just wanted to drop you a line and tell you how wonderful buying a car from your dealership was! Let me preface this by saying I would rather chew crushed glass then buy a new car. I hate the whole experience. My previous car buying experiences involved sitting back and watch my husband, or previously, his father conduct loud and obnoxious negotiations that involved raised voices. Ugh! When it came time to replace our Chevy Suburban we walked into a local dealership and I fell in love with the new Chevy Traverse. I decided to do some investigating on the internet and came across the car of our dreams. I found a Traverse online in the color we wanted (red jewel) and spoke to Alain Bondi, the internet manager who had a beautiful Chevy Traverse in exactly the color we wanted. He gave us a rock bottom price, even lower then the price advertised. No games, no nonsense! From start to finish it was a pleasant experience and I would highly recommend your dealership to everyone I know. The car was ready for us when we arrived and our paperwork was prepared in advance.- How painless! How perfect! If you haven't talked to Alain Bondi, the Internet manager at Jennings Chevrolet then you haven't gotten the best deal in town on a new Chevy We also gave you a five star recommendation on yelp.com. We will recommend you to all our friends...our sales rep Andrew Clark was really efficient and got us in and out of the dealership quickly. Thanks so much!
Mark & Kathy C. 05/10/09
Jennings Chevrolet is still here for you
I am truly glad (that you will be around)
Mike C. 5-27-09
Jennings Chevrolet is still here for you
Thanks for letting me know, Jim. You run a nice place that's very customer friendly.
Buzz. A. 5-21-09
Jennings Chevrolet is still here for you
Good to hear you are still going to be there. You are the best!.
Ed & Nancy H. 5-21-09
Debbie Ress (Sales) & T.J Burke (Service)
We recently had an occasion to bring our “08 HHR (happily purchased through “your” salesperson Debbie-please forgive my not mentioning her last name-I’ve misplaced her business card) in for some minor service and it was my understanding that we would be contacted by Chevrolet “proper” as to our satisfaction with the service, etc. It’s been three-four weeks now since that service and nothing has come from their corporate headquarters so I thought I’d “take the bull by the horns” so to speak-and send this letter expressing my complete satisfaction and appreciation for professionalism of our Jennings service “consultant”-T.J. Burke.
My understanding was that “T.J.” was a relatively new associate for Jennings and we couldn’t have been more impressed with his knowledge and demonstrated intent to provide satisfaction to us. He-and you-did. Thank you. As Arnold Swartzenegger (sic) said-“We’ll be back.”
Robert B & Michelle V. 3-24-09
Christopher Feldberg (Service)
I just wanted to let you know how grateful we are for your help in replacing the hub cap. You made the process simple and without many phone calls at all. For that we are thankful for your great service! Chris F. is always so helpful and courteous. You have a terrific team at Jennings. We appreciate their many smiles and warm greetings when we are there. My children love coming there too!
Wendy W 3-10-09
Chris “Mac” McElroy (Service)
This letter is overdue but we would like to commend one of your service consultants, “Mac” McElroy for the extraordinary service he provided us in December and January. Our Astro had a few different issues, one of which required extensive diagnosing. Each time Mac arranged for a rental to be ready for us and kept us informed as the problem was being diagnosed. Although car repairs can be frustrating his professionalism and attention given to our rental needs were exemplary.
We have worked with Mac over the years for service needs and there is a reason for that. He is the utmost professional and always follows up with a phone call to be sure ware are satisfied with service. He is an exceptional asset to Jennings Chevrolet.
As always Jim, we love our Chevy and look forward to our next one!
Mary Anne N. & Vern S 2-24-09
Andy Sweis (General Sales Manager)
I would like to thank Andy; I believe he is the sales manager who assisted me in getting my vehicle repaired after purchasing it from your dealership. He was helpful and professional and was able to locate the part needed to help me get on my way to Florida. What started out to be a horrible experience with purchasing my auto he managed to make the transition not so horrible. He is an asset to your business and should be deeply appreciated. I pray my vehicle will now be an enjoyment now that I am retired and resided in Florida. Thank you again for your professionalism Andy.
Mrs. Debbie S 2-2-09
Ken Shultz (Service)
This is just a note to let you know how pleased we are with the service we receive from Ken Schultz. He has always been very helpful when any of us have brought our vehicles in for service. In this day and age it is often difficult to find someone that takes pride in their job and provide such excellent customer service.
We felt it was important that Ken’s quality be recognized. Thank you for your commitment to good customer service; it is what keeps us coming back to Jennings Chevrolet.
Jerry & Lori S 1-30-09
Peter McDonald (Sales)
My experience with the purchase with the purchase of my 2008 Malibu at Jennings was an enjoyable experience. I still praise my salesman, Peter McDonald and how satisfied I was with his patience, knowledge and sincerity. He was a stranger and became a trusted friend.
I have driven Fords, Chevrolets, Buicks, Pontiacs, Chryslers and now a Malibu. I love it! I’ve had several people says “that’s a beautiful car-what is it?” I proudly say “it’s a Chevy.” I have never driven a bad GM car and I do drive them for 7 or 8 years before I sell them in good condition.
My mechanic of 30 some years always says “don’t turn your car in when you purchase a new one, I’ll have a buyer for it!” (And he has).
Do I like Jennings Chevrolet, and do I trust my salesman Peter McDonald? I sure do!
H. B 2-14-09
Steve Vincent, Karen Winslow (Body Shop)
I would like to thank Jennings Chevrolet for the excellent service provided to me for recent work done on my car by the body shop. The treatment I was given by the personnel in the body shop was exceptional. Steve Vincent, Jonathan Quinonez and Karen Winslow form a great team. I appreciate the phone calls from Karen every couple of days informing me of the progress being made on my car. All repairs were completed beautifully and the car functions as it should.
Should I need body work done to my car in the future, you can be assured I will return to the Jennings body shop.
P.F 2-9-09
John Sison (Service)
Recently we brought our Hummer into Jennings for a tune up. The service was great and as soon as the brake pads were in, I needed to bring it back again.
The service department found other minor problems, and solved everything under warranty. The attention to our car was phenomenal. Your crew was so polite and kind. One gentleman, Mr. John Sison, was there in the early morning hours, and at night when I picked up the car. His calls during the day informed me of every step it took to fix my Hummer. Mr. Sison was an excellent representative of the service department and Jennings Chevrolet. In this day and age, I can honestly tell you it is a privilege to have Jennings service our cars.
Thank you for your continued hard work, your honesty and integrity. I can assure you I will pass this along to all my friends. Your reputation is sterling.
Carol B 2-5-09
Debbie Ress (Sales)
I just wanted to drop a note to say how much I appreciate your help in selecting my Impala. Your in depth knowledge of the car and your easy way of answering my questions gave me the confidence I needed to make such an important decision. I look forward to recommending you to any friends when they are in the marketplace for a car.
Rosemarie 1-14-09
John Sison (Service)
I am not the person who is prone to write letters commenting on quality of service, but a recent occurrence at your dealership prompts me to do so.
My Chevrolet Cavalier broke down on the road this past Wednesday, necessitating a service call to AAA and a tow truck. In brief, the tire and battery store technician who installed the replacement battery mishandled some adjacent wiring. As a result, the electrical system malfunctioned and the car began to perform erratically after I had departed the store.
I brought the car to your dealership the next day. Not having made an appointment, I was prepared to leave the car until your technicians had the opportunity to perform an evaluation. I noticed that your service area was moderately busy. I was greeted immediately by Mr. John Sison, who suggested that I remain a few minutes until he had the opportunity to make a preliminary inspection.
Momentarily, John called me to the car to point out some disconnections in the wiring hookups. He then offered a test drive. Upon our return, he asked me to wait in the customer lounge. To conclude the story: my car was repaired, washed and ready to collect in fewer than thirty minutes. Please give John a big pat on the back for me, because I had wrongly assumed that I would be a pedestrian for a few days.
I have bringing my Volkswagens and Chevrolet (which I purchased at your dealership) to Jennings for service for well over fifteen years. It is nice to know that there still are stores where staff hasn’t forgotten the definition of customer satisfaction.
There is no doubt that my wife and I will be purchasing our next new car from one of your dealerships. Your staff is very customer-oriented. Keep up the good work.
Harold O 2-13-09
Chris “Mac” McElroy
In 2008, I have been to your facilities three times for various services on my 2006 Chevrolet Impala. Each time, I have been attended to by your service consultant, Mac McElroy. I would like to express my appreciation for the most pleasant experiences I have had with having my automobile serviced. Mac was always attentive to my complaints and took none of them for granted. He always updated me on the progress of my job orders and made sure that my services were finished on time. Even when he had to decline my request for an earlier appointment, he was always courteous and reasonable. He never failed to follow up by phone to make sure the jobs were done right. Mac certainly puts Jennings Chevrolet’s best foot forward.
Thank you for your attentive and prompt service.
Bernard S 1-3-09
Chris “Mac” McElroy
I would like to commend Mr. Mac McElroy for his most professional handling of a problem I had with my Chevrolet Equinox.
I found everything he did, from his phone conversation to his handling of my problem when I arrived to be efficient, personal and exactly the kind of service I would have wanted.
He is a fine representative of good customer service and you should be pleased to have him on staff.
Art H 11-24-08
Peter McDonald (Sales) & Andy Sweis (General Sales Manager)
I wanted to compliment two of your salesman, Pete McDonald and Andy Sweis. This is my second car purchased at Jennings and I have been very happy both times.
As a busy single mom, I do not have a lot of time to research cars or deal with shopping around.
Both times that I have purchased from you I have experienced a sincere desire to make the right sale from your salesmen. Andy has been involved in both of my sales (one in 06 and one just last weekend) and his expertise and consideration is appreciated.
Pete is wonderful to deal with as well and really took his time to make sure that everything was in place.
Your $19.58 oil change is terrific and I have always been treated well in that department.
I do not send letters very often complimenting staff, but I felt this was one of those times.
Carol Ann C 12-9-08
Debbie Ress (Sales)& Ken Schultz (Service)
This past May I purchased a Malibu from your establishment. My experience with your company has always been pleasant, which is why I have kept coming back since moving to Glenview in 1988.
The sales representative, Debbie Ress, could not have been more helpful instructing me in the various improvements in my new Malibu. She and two other gentlemen assisting with my financial questions were most gracious and accommodating.
Debbie has been in contact periodically to make sure that I am enjoying the car or if I have further questions. I appreciate her interest and commitment.
I would also like to send accolades to Ken Schultz who has been my service representative since I have been doing business with Jennings Chevrolet. Ken has been most helpful and knowledgeable over the years and I consider him a friend.
Elizabeth M 12-19-08
Jim Jennings (Owner) & Jennings Chevrolet, Inc
Thanks to the staff for assisting Corinne and John H with their recent purchase of a new Trailblazer.
This is their second transaction at Jennings, but the more important of the two, as they now have Jack, 6 months old, to watch out for.
Excellent product, access to local service, great staff-could not ask for more.
I am reminded of our purchase of our first Chevrolet station wagon, from your father about 10 transactions ago. Nice to see Jennings has become part of our family tradition.
H. James C 9-12-08
Debbie Ress (Sales)
We just wanted to write you a brief note of appreciation on your dealership’s warmth and professionalism. In particular, our salesperson, Ms. Debbie Ress…..did an excellent job in maintaining your reputation: for caring customer service.
Hopefully, your dealership will continue to provide us with the autos and follow up service that we have come to expect and appreciate over the years. Staff members like Debbie greatly enhance the auto buying experience.
Keep up that special touch, it is valued and not taken for granted.
Lorrie & Steve F 11-15-08
Jim Jennings (Owner) & Jennings Chevrolet, Inc.
On behalf of The Paint it the Truth & Mondlock Construction Family, I would like to thank you for welcoming us into your business. We sincerely appreciate your business and are grateful for your friendship and goodwill. Our goals are to continue to earn your confidence to keep you as a satisfied customer and always to serve you to the best of our ability.
Once again, my staff joins me in wishing you and yours a healthy, happy and prosperous future.
Local Painting Company 11-13-08
Debbie Ress (Sales)
I have both bought and leased cars from your establishment for over 10 years because of the top notch quality of your service and sales personnel.
In March I leased the 2008 Malibu from your very competent sales rep, Debbie Ress. As this car had many new features unfamiliar to me, Debbie kindly and patiently walked me through the finer points of this amazing vehicle. Debbie’s expertise and willingness to take as long as was necessary to see that I was fully setup to enjoy this car was very much appreciated.
Though I should have written sooner, it is never to late to give credit to those who deserve such recognition and since praise goes a long way to keep quality personnel happy, please share my feelings of gratitude with Debbie. She is a lady that will definitely get my return business.
Renee R 11-25-08
My normal M.O. is to take a pass on surveys like this, but when it comes to this dealership, Jennings, I will not only fill out a survy but tell all who will listen about my experience and impression of you and your staff. Quite simply, you are the benchmark of automobile dealerships. You have knowledgeable and straight shooting salesmen, like Andrew, and service writers and mechanics that go out of their way to make sure they know exactly what you want and help for your future service needs. I really couldn't make a suggestion or a constructive criticism of your business. Please just keep up the good work. Thank you for the oppertunity to express my extreem satisfaction with your dealership.
Wayne H. 06/21/09
Jennings Chevrolet is still here for you
Glad to hear your dealership won't be closing. I'm enjoying my HHR great little car.
Nira R. 06/19/09
Jennings Chevrolet is still here for you
Great to hear you and everyone at Jennings will be part of the "new: GM! Thanks keep me advised.
Del V. 06/18/09
Debbie Ress (Sales Dept)
Debbie made my car buying experience absolutely wonderful!! Even when my original means of purchasing my car fell through, Debbie and Davis made sure that I drove away in the car of my dreams. I would recommend Jennings and especially Debbie to anyone who's looking for a new car
Alicia V. 12/07/2009
Sales / Service Dept
I FIRST WALKED INTO JENNINGS IN 2005. I LEASED A 2005 MALIBU MAXX. IN 2007 I LEASED A 2007 THIS EQUINOX LT FOR MY WIFE, BUT I MOSTLY DROVE IT MYSELF. IN 2008 I BOUGHT HER A NEW EQUINOX LS, AND TURNED IN THE MAAX. DURING THIS PERIOD I WAS TREATED TO THE BEST SERVICE AND COURTESY I HAD EVER EXPERIENCED FROM AN AUTO DEALER. I BRAGGED TO MY FAMILY AND FRIENDS ABOUT THE TREATMENT I WAS RECEIVING FROM JENNINGS. THIS PROMPTED MY SON TOM TO PICK UP A SUBURBAN FROM YOU IN 2008. HE TURNED IN THE SUBURBAN THIS YEAR AND PICKED A NEW TRAVERSE. WHILE MY DAUGHTER JANICE WILSON DID NOT BUY HER CHEVROLET FROM YOU, SHE HAS BROUGHT IT IN ONLY TO YOU FOR ALL HER SERVICE NEEDS. I AM 87 AND HAVE GONE THRU MANY CARS AND DEALERS, AND YOUR FAMILY AT JENNINGS STAND HEAD AND SHOULDERS ABOVE ANY OTHERS THAT I HAVE EXPERIENCED. PLEASE KEEP UP THIS WONDERFUL TRADITION. SINCERELY BOB MCDONALD
Bob M - 7/27/2010 
