They suggested we take a test drive to identify the problem, which I thought was a great idea, so we did and the mechanic was able to identify the problem almost immediately. They repaired my car that same day.
Arden, thank you so much for your kind words! We are so happy to hear that our service team here at Jennings was able to quickly and effectively respond to your service needs in this situation. Our service staff here will be pleased to hear your feedback, so thank you for taking the time to share your experience. Please feel free to contact us if there is any way we can further assist you!
All was good but we need better communication on points and redemption. I was first told the program was discontinued by Shea. Then we got my salesman Darrin who took care of Everything! He is awesome!!!!
I was very pleased with the congenial atmosphere of your establishment and even more so with the efficiency and professionalism shown by all your employees. I will certainly recommend this dealership to family and friends.
Thomas, we would like to thank you for your kind words. Our entire service department will appreciate this feedback. We at Jennings pride ourselves on maintaining the highest standards of customer service, so feedback such as yours is crucial to ensuring us that we are meeting our goals. Thank you again for your business, and referrals are greatly appreciated.
Georgene, we at Jennings would like to extend our gratitude to you for taking the time to share your feedback. Our entire team is focused on providing you with a professional and timely service visit, so it means a great deal to us to hear that we are succeeding. Looking forward to seeing you next time!
Our staff is committed to providing each of our clients with the best automotive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
EVERYTHING I NEEDED DONE THEY DID . I JUST WISH I DIDN'T NEED TO SPEND A LOT OF MY TIME TO HAVE NEEDED WORK DONE. THIS WAS THE THIRD TIME , JENNINGS IS OK , BUT GM IS MAKING ME RETHINK IF I SHOULD THINK FORD OR OTHERS. A GIFT CARD WOULD HELP COVER SOME OF MY COSTS WHEN I MUST SPEND A LOT OF TIME TRAVELING AND WAITING TO HAVE A "RECALL" DONE.
David, thank you so much for taking the time to provide such valuable feedback! We at Jennings do take customer satisfaction and follow-through very seriously, so we are so glad to hear that your experience truly met our standards. We hope to continue to earn your business on future visits!
Elizabeth, thank you so much for taking the time to provide such valuable feedback! We at Jennings strive to provide our customers with the highest quality customer service, so we are so glad to hear that your experience truly met our standards. We hope you are enjoying your new Equinox!
We truly appreciate you taking the time to comment on your experience here at Jennings. We pride ourselves on having a friendly and knowledgeable sales team, so it is gratifying to hear your feedback in that regard. We hope are enjoying your new Bolt, and we appreciate your business.
We truly appreciate you taking the time to comment on your experience here at Jennings. We pride ourselves on creating a no-pressure, friendly environment during your sales experience, so it is gratifying to hear your feedback. We hope you are enjoying your new Equinox.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jennings Chevrolet! We hope to be of service to you again in the future. Best wishes, Jennings Chevrolet