Our Reviews

Very nice people Hunt hammel is very nice and helpful

Mac is the best! He kept me posted on the repair to my tire as well as recommended service items that needed to get done. Mac is the reason we keep coming to Jennings for service.

I had a nail in my tire and was a drive in and pleased you could take me immediately. Asim Khan took great care of me and very pleased with him. Work was done promptly and price was fair and very pleased the car was washed. The car was parked in the lot and unfortunately parked extremely close to the black truck next to meand very difficult to open the door and enter. I was prepared to crawl over the passenger seat. No car was on the other side so not sure why my car was parked so close. The seat was pushed up all the way and I had to crouch down to get the seat back and try to enter without damaging my door or the other car. I'm 6'2" 265 lbs and it was a challenge...I succeeded. Just a recommendation to not park a car so the customer can't enter, otherwise, all was excellent. Thank you

Hunt was great to work with. He explained everything to the "T" also had great customer service skills!

besides all the work i had done i asked that the tires all be reset at 30 psi. when i got into the car to leave i checked and saw that ALL the psi sensors had been shut off. i had to go back , find a service tech and have him send someone out to fix this. also they had to go into my trunk to set up the new battery and i found that all my possessions were just tossed back into the trunk. it took me over an hour to find everything and clean up the mess they made!

Service advisor explained well the services to be provided. He also did a great job reconnecting my phone to my Trax. After 10 months, my phone now automatically connects to my Trax.

Dave Grandquist did a great job getting us scheduled and completed

Done on time. I had a couple of minor special requests that they accommodated. Initial alignment screening indicated out of alignment, but the "better" machine showed all ok, so they didn't do unnecessary work just to make money. Great service.

Adel was wonderful. Very curteous and helpful in getting out new car.

Excellent service

Everyone is super helpful , was kept well inform during my order peocess.

Chris McElroy is terrific across the board. He cares and works really hard, and communicates well.

AC completely failed, on the hottest day so far this year. Dave Grandquist got the car in for inspection and service very quickly. Expensive repair, but essential. He got the job done. Thank you for the quick response.

Ken was very helpful in getting the correct part in for my Traverse. He called me every week as this part was not in stock and on back order.

Service was fast and accurate.

As always, Jennings Service Department has provided excellent service for my vehicle. Once the required parts were obtained, they were able to repair my car in two days (instead of the projected three days). Hats off to Chris McElroy for shepherding this repair project to a very satisfactory conclusion!

It was great and done on time.

Jennings did a good job of taking care of my vehicle. Everyone was very professional and courteous.

The technicians performed a tire rotation and alignment and wheel alignment. I had no problems.

Was never contacted about additional work that the technician suggested. Was just called to be told that the car was ready. We were about to leave on a trip the next day, were unable to take our car on the trip because the technician notes stated it was leaking oil and needed cabin filter change. Peter, the service advisor, never notified us of that and then put on paper that we declined the work!

The MOST PROFESSIONAL, EXCELLENT , PERFECT AND QUALITY SERVICE IN THE WORLD

Chris H did an amazing job

Service Department Very professional ! Especially my service rep!! Jennings always good place to make a deal!

All great

Personal attention makes a difference. Debbie Ress was a great connection and answered all my questions.

I have a brand new car that has had multiple problems and has caused considerable difficulty. Now we are waiting for a part to arrive. Chevy says it is on back order and there is no estimated arrival date. So meanwhile, I have an expensive car that isn’t fully functional. The dealership seems to have little basic knowledge of the technology built into my Equinox and the accompanying app.

I didn't receive the service I'm used to expecting from you. I had to stand in the hot driveway waiting for the one service representative to handle two other customers ... while others walked by, made me feel like I was in the way, and generally averted their gaze. When I asked if someone else could help me, one of the reps who has cared for me in the past refused the request from the parker. Then, the rep who did finally get to me tried to charge me for services that I had prepaid when I purchased the car. Even the cashier didn't remind me to use my points until after she had run my card. Honestly, if this had been my first experience with you ... or if I hadn't prepaid so many services ... I would look elsewhere. I pass other dealerships just to drive to you, and I often sing your praises to friends who are in the market for cars or services. In the past this has been worthwhile, but this experience makes me rethink it.

Dustin was very helpful & answered all our questions about the new EV we were purchasing

N/A

It was generally positive. There were a couple of add on encrypted in the bill of sale which I didn't agree to. Process does take too long.

Dave Granquist, our service advisor, was excellent in all respects: thorough knowledge of our vehicle and maintenance history, accurate cost estimates of work to be completed, work was completed timely, and check-out was smooth.

Mark who helped me was terrific

Dave did an excellent job of explaining what we required and necessary. and got the job set up quickly.

They took very good care of my car and I appreciate the ride to and from my house. Thank you so much.

Mac always does a great job. Needed some important work done and everything went great.

The experience was wonderful! Mac was a fantastic service advisor.

We had a great buying experience with Mike R and Chris.

Always professional service within a reasonable time.

Oil Change done in a timely manner.

Great place to do business.

Had the oil changed and the tires rotated. Asked Jennings to check everything. They said an alignment was needed, which they performed. The car is running like a top; exclusively serviced only at Jennings for all these years. Why? Because they are the BEST!!

Ryan was GREAT from start to finish. He was helpful, professional, and made sure everything was done right. My oil change was finished ahead of time. Excellent service!!

The salesmen were friendly, knowledgeable and efficient Michael got us into the car we wanted at the price we wanted.

I want the confidence that Jennings takes good care of my old truck, thank you. Mac is a great service rep.

Fine job It took a little longer than I expected, as the failed part (Trailblazer Purge Pump) was out of stock. They called around and found one. Much better to hang around an extra hour than to make another appointment later in the week!

My auto was in for repair after hitting an high curb. New tire needed replacement. Positives: 1. Staff member Dora is always polite and professional answering the phone and getting the caller to the correct service. She is also helpful in answering questions with payment. She does it with a smile which helps. 2. All service staff have always been helpful and good explainers of auto problems and issues. 3. Timely service and contacts to let car owner know progress and completion. 4. Transportation Service to pick up and take home while waiting for completion. Very important. and necessary. 5. Comfortable waiting area. Suggestion: Children's area has been moved and needs a sign directing family. 5. It is helpful to have one place where there is a service record over the years.

As always, very personal attention, no pressure they have their ducks in a row

Mac all was does a good job

Prompt service

I had a wonderful experience chasing my new Corvette at your dealership. The key people that I worked with were. Dustin, Alain and Chris! These folks made my purchase experience, excellent and memorable!

Ryan was very helpful in managing the service visit.

My sales person was extremely at tentative and considerate of my needs in purchasing a new vehicle.

everything was fine

Chris Macelroy is the best service consultant ive ever dealt with always friendly , always helpful always attentive and always delivers first class service every time Thank you Mac for making me feel welcomed and for treating me like a human being with empathy , understanding and mutual respect . I truly appreciate you

I had a great experience with the whole team at Jennings Chevrolet from the manager the salesman and the closing was as easy as possible. Thank you John Jennings for making this a delightful experience.

The 6-month service for my leased Chevy Trax was fast and painless. Very pleased!!

Just a simple wonderful experience. Our salesman was absolutely fantastic, and got us everything we were looking for, and wanted. We will be back, AGAIN.

I have always had good luck with this dealership but this time the experience, communication and handling of repair was not like the others. I think it most due to the service advisor who was assigned who seemed bound to a process and canned responses that actually being helpful.

Mike and team were excellent, fair, kind, and my experience was better than expected. I've been buying cars DTC through Tesla since 2020, and they demonstrated value of the dealership model to me.

Mac McElroy did an outstanding job in scheduling and keeping me updated on my recent service visit. Outstanding work Mac!

Nice quick work

As usual excellent

Asked that the air filter be reset when I had the oil and filter change because I only drive in electric mode, but you didn’t do that and I asked that you not rotate the tires because if they are rotated there is a wobble in the front, but I think you may have rotated them anyway.

Wonderful experience from top to bottom. From my sales person to the sales team working with him the dealership could not possibly have been a greater pleasure to work with. Highly professional with a can-do attitude.

The appointment was scheduled and the machine was broken to change the transmission fluid. I should have been notified to reschedule as it was routine maintenance. Being told it was a 4 hour appointment that turned into being 24 hrs without our only car was very disruptive even when I had to return to pick up a rental at the end of the first day. Lack of communication with in the service area was frustrating. Mac provided good service skills even with afore mentioned lack of communication.

Dropped the at the dealer and promised it would be done by 4pm.. the car was done earlier than the time specified. It had front air bag replacement(recall) & oil change plus tire rotation. Jennings has always been my dealership.. Bought my first car there 1969. Great people to do business with..

Work done on time. Hope that tire slow leak has been resolved.

They are always pleasant when I make my appointment and my advisor always makes sure my car is done correctly. Mac is amazing.

work was done...communication was slow

Great service, great personality very knowledgeable could not be more accommodating

Brought my truck in for tire balancing and an alignment because the previous shop I took it to said the tires were too big and their alignment machine was down. Not only did your dealership take care of me, they painted the tire weights black so they would blend in with my black rims. Although I’ve never purchased a car from you, I’ve been bringing my trucks in for years for service and your dealership never disappoints. Don’t care for having to go through Enterprise for a rental when needed, but other than that happy with the service you provide.

Great Service

Everything went well

My service advisor ("Mac") asked me about my issue, made sure he understood it, and, after the fix was done, explained what was done to address it. This is why I drive past two other Chevrolet dealerships to get to Jennings.

Always great service at Jennings Chevy. Work completed in a timely manner.

Work was done quickly and under cost of original estimate. Also a ride from home and back was provided, which was a great help to me.

Mac and his service team at Jennings always exceed expectations and are so incredibly helpful with each and every interaction and communication is truly exceptional. There is a reason that I have been a loyal Jennings customer for close to 30 years! Thanks again, Mac for ALL of your wonderful help which is greatly appreciated!!! D. Law

I had a great and very quick service visit on December 10, 2025. I was in and out with my service completed in 90 minutes and that includes one unscheduled repair that was found on their inspection of my vehicle. My service advisor, Hunt Hamill, was knowledgeable, professional, and very courteous. He kept me posted on the progress of my service visit throughout my visit. I could not be more pleased with Jennings Chevrolet!

I made an 11:00 am appointment. First, it took 20 minutes for the service person to check me in. Then, I had arranged a ride home and was planning on coming back when the car was done. I was told because I was leaving and not staying my car would be done later in the day. I had planned my day around getting the car back in a couple of hours and instead I had to re-juggle everything to pick it up later. This is our kid's car and my kids had appointments scheduled later in the day and this delay created unnecessary stress. This is not my experience at other dealerships. I should not be penalized for not wanting to sit and waste 90 minutes of my life and instead going home to work and coming back. I work from home and I had planned the timing of my day based on the 11:00 am appointment which was just for an oil change and tire rotation. I would have picked up the car as soon as it was done. The service for the car itself was good which is the only reason I gave 4 stars.

Best dealer in Chicagoland area

Advisor was great

Simply perfect

Always great aervicey

Dave Granquist handled my car, and he was very courteous and helpful, also arranged for a ride to pick up my car, and it was taken care of quickly.

Everything went well delivered on time friendly experience thank you

Excellent service but could have happened at my first appointment had I not been misled in my initial appointment scheduling.

As always, very good.

I brought my Equinox in for my first oil change and was met by Hunt Hamill the service advisor. He examined my vehicle and explained the process to me, and gave me an estimated time frame for the service. My vehicle was finished in the time frame and he explained that the service was free (first oil change for the car). I am very pleased with the process, and will continue to use Jennings for my next service.

We walked in to your dealership really to just check out the new trucks, not really to purchase on the spot. We felt welcome AND comfortable on the spot, the salesperson was not at all pushy; he listened to what we were looking for and said he had one we might like...it was love at first sight. the sticker price was over our budget but somehow Mike/Chris found a way to make it work. We walked out a few hours later with our dream truck!!!!!!!

Fast diagnostics, quick fix, good communication.

My car was not seen when the appointment was originally made. It was not seen until the next day. The gentleman that was in charge of the appointment, Jorge, was very inappropriate as we were speaking. He used words like "honey" and "sunshine", and asked me how old I was during the intake process of the car. Because of the mistakes made during this process, I was without a car for 6 days, which was longer than originally anticipated. After this experience, I will hesitate to bring my car back for service in the future, and will only do so out of convenience.

everything was fine

Prompt professional service, answered all questions.

Service completed as expected and on time.

Without an appointment Dave took my car in and got it completed quickly. Minor symptoms and diagnostic clues Resolved nicely

Jennings's service department is the best. Honest, professional, and fairly priced as a new car dealership. I can't say enough about the service department. I trust them implicitly!!

2 hour wait for an oil change with an appointment and even forgot to put the coupon

Perfect from start to finish

Debbie Ress continues to be an incredible representative for Jennings Chevrolet and does a great job leading us through the process of leasing vehicles. She does a thorough review of the features of the vehicle as well as connecting us to OnStar. She is there for us when we have questions. It is always a pleasure working with her and a great reason to continue giving our business to Jennings!

No complaints whatsoever. I was in and out in a jiffy, they made me comfortable while I was there, took care of everything that I needed, and didn't try to sell me anything that I didn't need.

I visited several other dealers prior to Jennings and was disappointed with their professionalism. I had nearly given up hope when I found them. Mike and Chris were so fantastic. I felt like a customer and not a dollar sign. They made the process so easy and stress free and was in and out in no time. I would highly recommend them to anyone looking for a car.

All was professional and fine

Everything went smoothly. Great customer service

It was a great experience. Dustin is fantastic. When our other lease is up in 2 years, I fully expect to buy from Dustin again.

Greeted promptly. Maintenance performed quickly and correctly while I waited.

Debbie was great in helping me with the purchase!

I had a nail in my tire and was a drive in and pleased you could take me immediately. Asim Khan took great care of me and very pleased with him. Work was done promptly and price was fair and very pleased the car was washed. The car was parked in the lot and unfortunately parked extremely close to the black truck next to meand very difficult to open the door and enter. I was prepared to crawl over the passenger seat. No car was on the other side so not sure why my car was parked so close. The seat was pushed up all the way and I had to crouch down to get the seat back and try to enter without damaging my door or the other car. I'm 6'2" 265 lbs and it was a challenge...I succeeded. Just a recommendation to not park a car so the customer can't enter, otherwise, all was excellent. Thank you

Good job for a customer of 29 years. Thank you.

If it wasn't so close to home I'd go elsewhere. Service dept takes a long time to get stuff done, jobs seem expensive, waiting room is useless, I only use this dealership strictly out of proximity convenience. Will likely try the golf mill chevy instead to see if they are any better

Great salesman, very knowledgeable about all the vehicles and willing help with anything.

Very nice people Hunt hammel is very nice and helpful

Mac is the best! He kept me posted on the repair to my tire as well as recommended service items that needed to get done. Mac is the reason we keep coming to Jennings for service.

Hunt was great to work with. He explained everything to the "T" also had great customer service skills!

Our family couldn't be more pleased with the service and overall experience that we received from Jennings Chevrolet. We recently purchased a brand-new Chevrolet Tahoe, which had to be sourced from another dealership, the Jennings team handled everything with ease and professionalism. The entire process-from locating the exact vehicle we wanted to completing the purchase and trade-in was handled quickly and smoothly. A special thank you to Chris Mader, Alain Bondi and to our amazing salesman, Brenden Anthony. We truly appreciate the effort and excellent service. Highly recommend Jennings Chevrolet for a great car-buying experience!

It was good